Shipping policy

We aim to get your skincare products to you as quickly and safely as possible.

• All orders are shipped on business days (Monday to Friday, excluding public holidays).

• Orders are typically packed within 1–2 business days of processing your order.

• You will receive a confirmation email with tracking details once your order has been shipped.

Please ensure your shipping address is correct at checkout. We are not responsible for delays or losses due to incorrect or incomplete addresses.

If you have any questions about shipping, feel free to contact us at thedermalhaus@gmail.com

Thank you for supporting our small business!